We are committed to protecting your privacy and ensuring a safe, transparent experience when using our website. This Privacy Policy and Terms of Use outline how we collect, use, and protect your information and the conditions for accessing our site. By using AssistedLivingFacility.Net, you agree to these terms.
Privacy Policy
1. Information We Collect
We collect information to provide better services, respond to inquiries, and improve your experience with us. The types of information we may collect include:
Personal Information: When you submit a contact form, request a tour, or sign up for our newsletter, we may collect your name, email address, phone number, mailing address, or other details you provide.
Health-Related Inquiries: If you share information about care needs (e.g., medical conditions or assistance requirements), we collect this solely to respond to your inquiry and provide tailored information. This data is handled in compliance with applicable privacy laws, including HIPAA where relevant.
Usage Data: We collect non-identifying information about how you interact with our site, such as IP addresses, browser type, pages visited, and time spent on the site, via cookies and analytics tools.
Voluntary Submissions: Information provided through surveys, feedback forms, or optional fields (e.g., preferences for accommodations or services).
2. How We Use Your Information
We use collected information to:
Respond to inquiries, schedule tours, or provide information about our assisted living services.
Personalize your experience, such as tailoring content or recommendations based on your preferences.
Improve our website and services through analytics and user feedback.
Send newsletters, updates, or promotional materials (with your consent, and you may opt out at any time).
Comply with legal obligations, such as maintaining secure records or responding to regulatory requests.
3. How We Protect Your Information
We prioritize the security of your data:
Encryption: Our website uses SSL/TLS encryption to protect data transmitted through forms or other interactions.
Access Controls: Only authorized staff with a legitimate need can access personal information, and they are trained in data protection protocols.
HIPAA Compliance: Health-related information, if collected, is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable regulations.
Third-Party Vendors: We partner with trusted service providers (e.g., website hosting, analytics) who are contractually obligated to protect your data and comply with privacy laws.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share data:
With service providers (e.g., email marketing platforms, CRM systems) who assist in operating our website or services, under strict confidentiality agreements.
To comply with legal requirements, such as responding to subpoenas or protecting the safety of our residents and staff.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze performance:
Essential Cookies: Enable core site functions, like form submissions or navigation.
Analytics Cookies: Help us understand site usage (e.g., Google Analytics) to improve content and user experience.
Opt-Out: You can disable cookies via your browser settings, but this may affect site functionality.
We provide a cookie consent popup for users to manage preferences.
6. Your Rights
Depending on your location, you may have rights under laws like GDPR or CCPA, including:
Access: Request a copy of the personal data we hold about you.
Correction: Request updates to inaccurate or incomplete information.
Deletion: Request removal of your data, subject to legal retention requirements.
Opt-Out: Unsubscribe from marketing communications or request we stop processing certain data.
To exercise these rights, contact us at [Email Address] or [Phone Number]. We will respond within the legally required timeframe (e.g., 30 days for GDPR requests).
7. Third-Party Links
Our website may include links to external sites (e.g., VA.gov, Alzheimer’s Association). We are not responsible for the privacy practices or content of these sites. Please review their policies before sharing information.
8. Children’s Privacy
Our website is not intended for individuals under 13. We do not knowingly collect personal information from children.
If you believe we have such data, please contact us to have it removed.
9. Updates to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements.
Updates will be posted on this page with an effective date. We encourage you to review this policy periodically.
Terms of Use
1. Acceptance of Terms
By accessing or using our website, you agree to these Terms of Use. If you do not agree, please do not use our site.
2. Website Use
Permitted Use: The website is for personal, non-commercial use to learn about our services, request information, or schedule tours.
Prohibited Actions:
You may not:
Use the site for unlawful purposes or to transmit harmful content.
Attempt to access restricted areas, hack, or disrupt site functionality.
Reproduce, copy, or distribute site content without permission.
Content Accuracy:
We strive to provide accurate information, but will not be responsible for deviation of information that were represent beyond due diligence.